Shipping Policy

Thank you for visiting and shopping at Premium Pallets. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location and the shipping method selected.

International Shipping

We offer international shipping to most countries worldwide. Shipping costs and delivery times for international orders vary depending on the destination and will be calculated at checkout. Please note that international shipments may be subject to import duties and taxes once the shipment reaches your country.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Premium Pallets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Premium Pallets is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.